Request a Complementary or AD75 Pass

Rail Europe is happy to offer you Complimentary and AD75 products. Please find below all the details to obtain them.    

IN THIS ARTICLE

CREATE A REQUEST

  • Create a new case and select "Complementary / AD75":

  • Select the request type in the dropdown list:

  • Fill in the mandatory fields "Subject", "Departure date from country" and add a quick description by detailing the purpose of the trip.

Please note that the departure date from country should be equal or superior than 7 days from the submitting date of the case.

  • In the "Lucky Draw Details" please describe the purpose of this operation, the partners involved and the expected issuance date. 

  • Please modify the shipping details if needed and click on "Save".

ITINERARIES AND TRAVELERS

In the case related information you must create your "Itineraries" and "Travellers". 

  • ITINERARIES:

An itinerary corresponds to the required product you need to book. 

1. Select first if you need a Pass, a Eurostar ticket or a Point to Point ticket:

2. Then please fill in the required fields and click on "Save":

  • TRAVELERS:

Travelers can be agents or journalists that travel for business or a special event in Europe, holidays, etc...

1. Select first if your request concerns an agent or a journalist:

2. The following information about each traveller must be indicated:

  • title
  • first and last name
  • company name
  • date of birth
  • email
  • mobile phone number in Europe
  • passport number

In case of several travelers you must indicate the lead traveler. 

Journalist information details:

For journalists we will need further information and details to issue the request:

  • For photographer/cameramen: the carrier must be informed about the material that will be used as there are several shooting authorization type for light (one camera with lenses) or huge shooting material (video camera, lightning material, …).
  • media type
  • media category
  •  distribution area
  • frequency of publication
  • circulation
  • planned publication date

Please note that the decision to grant shooting authorization is at the discretion of the carrier. If no shooting authorization is grant, then you’ll need to advise the cameramen consequently.