Interrail Rail Planner and Huawei mobile

10 September 2026: One Brand is live! One Pass. One community. No fixed route.

Eurail has been renamed to Interrail, bringing travellers worldwide together under one global brand and one Pass, no matter what their residency is.

For the overseas travelers (former Eurail travelers), find all details you may need, and answers to all questions on the dedicated Interrail One Brand article.

Due to recent changes, Huawei mobile users will no longer be able to download the lnterrail Rail Planner application, from the Huawei AppGallery.

What this means

Your customers will not be able to access or use the Rail Planner app on Huawei devices at this time.

What they can do:

To continue planning their train journeys and accessing their Interrail Mobile Pass, we recommend using any alternative device running Android (non-Huawei) or iOS.

Aftersales:

If they already booked an Interrail Mobile Pass, a 100% refund applies to totally unused and non-activated passes.

Request MUST be submitted before the last possible activation date indicated on the Mobile Pass.

Pass is considered activated if the first and consequently, last day of validity is defined.

We understand this may be inconvenient and appreciate your understanding while we work on a long-term solution.