UK: delays & disruptions
Timetables in the United Kingdom may be revised following traffic disruptions. In case of disruptions, fewer services are operating and some routes are cancelled completely. You can find some details about those cancellations below.
Reduced London Northwestern Railway service on some routes today, 5th July 2025.
Route(s) affected
Some London Northwestern Railway routes
Description:
There is a shortage of train crew available on some London Northwestern Railway routes today.
As a result of this, the following routes will be disrupted:
Bletchley - Bedford
Watford Junction - St Albans Abbey
Disruption is expected until the end of the day.
Customer advice:
Bletchley - Bedford
To assist you with your client's journey, their ticket will be accepted, at no extra cost, on the following alternatives:
East Midlands Railway between London St Pancras International and Bedford
Thameslink between London St Pancras International and Bedford
London Northwestern Railway between London Euston and Bletchley
Rail replacement buses will operate in place of cancelled services.
Watford Junction - St Albans Abbey
To assist your client's with their journey, their ticket will be accepted, at no extra cost, on Arriva Buses 321.
Rail replacement transport is in operation between Watford Junction and St Albans Abbey.
Check before you travel:
You can check your client's journey using the National Rail Enquiries real-time Journey Planner.
For helpful advice if your client's need to travel on a rail replacement service, including accessibility and bicycle information, please use the Rail Replacement Services page.
You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on Find a Station page page.
Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.
Compensation:
Your client's may be entitled to compensation if they experience a delay in completing their journey today. Please advise them to keep their train ticket and make a note of their journey, as both will be required to support any claim.
You can contact us for more information.
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30th June 2025: No trains between Carlisle and Glasgow Central/Edinburgh
Avanti West Coast between London Euston / Birmingham New Street / Wolverhampton and Glasgow Central, and between London Euston / Birmingham New Street and Edinburgh.
TransPennine Express between Manchester Airport and Glasgow Central / Edinburgh, and between Liverpool Lime Street and Glasgow Central.
Description:
Damage to the overhead electric wires between Lockerbie and Carstairs means that all lines are blocked. Trains are unable to run between Carlisle and Glasgow Central / Edinburgh and will be cancelled or revised.
Major disruption is expected until the end of the day.
Advice for Avanti West Coast customers:
Avanti West Coast are advising customers NOT TO TRAVEL on the following routes:
- North of Carlisle
- Southbound from Edinburgh / Glasgow Central
If your train is cancelled, your ticket is valid on one of the two Avanti West Coast services immediately before your booked train, or one of the two immediately after.
If you no longer wish to travel because your train is delayed or cancelled, you can request a full refund from where you bought your ticket.
Advice for TransPennine Express customers:
TransPennine Express are strongly advising customers NOT TO TRAVEL north of Carlisle. There are no trains running between Carlisle and Glasgow Central / Edinburgh in both directions and no replacement buses.
Trains between Liverpool Lime Street and Glasgow Central will run only between Liverpool Lime Street and Carlisle.
Trains between Manchester Airport and Glasgow Central / Edinburgh will run only between Manchester Airport and Carlisle.
You can use your ticket on board the following services at no extra cost:
- Avanti West Coast services between Carlisle and Preston (and between Scotland and Preston in both directions once the line reopens)
- ScotRail services between Glasgow stations and Edinburgh
- Northern services between Manchester Airport and Lancaster
You can also use your ticket to travel on the following services, however due to earlier disruption on these routes, these services are expected to be busy and may be delayed by up to 60 minutes: :
- TransPennine Express services between Edinburgh and Manchester via York
- LNER or CrossCountry services between Edinburgh and York
- LUMO services between Edinburgh and Newcastle
- Northern services between Carlisle and Newcastle
If you have purchased a ticket and your journey has been affected by this disruption, you can use your ticket dated today (30/06/2025)- to travel tomorrow (01/07/2025) at no extra cost. Alternatively, if the train you intended to travel on is cancelled or you are unable to complete your journey then you can apply for a refund from your point of purchase.
Additional information:
A fallen tree has damaged the overhead electric wires in the Beattock area.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.
You can contact us for more information.
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Amended early morning LNER service from Leeds to Edinburgh / Aberdeen on Saturday 7 and Sunday 8 June. (Updated on 07th June)
Route(s) affected
Between Leeds and Edinburgh / Aberdeen
Description
Engineering work is taking place in the Leeds area, closing some lines.
On Saturday, the 07:08 from Leeds to Aberdeen will instead start from York at 07:35.
On Sunday, the 08:30 from Leeds to Edinburgh will instead start from York at 09:00.
Please note, CrossCountry, Northern and TransPennine Express services between Leeds and York are also affected by this engineering work.
You can contact us for more information.
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Amended services between Leeds and York on Saturday 7 and Sunday 8 June (Updated on 07th June)
Route(s) affected
CrossCountry between Plymouth and Edinburgh / Glasgow Central / Dundee, between Penzance / Bristol Temple Meads / Birmingham New Street and Edinburgh, and between Reading and Newcastle
Northern between Blackpool North and York, and between Leeds and York (via Garforth) / Selby / Hull
TransPennine Express between Liverpool Lime Street / Manchester Victoria / Leeds and Hull, between Liverpool Lime Street and Edinburgh, between Manchester Airport and York / Scarborough / Redcar Central / Saltburn, between Manchester Victoria and York / Scarborough / Redcar Central / Newcastle
Description
Engineering work is taking place between Leeds and York, closing all lines.
Please note, early morning LNER services between Leeds and York are also affected by this engineering work.
CrossCountry:
A reduced service will call at Wakefield Westgate and Leeds. No trains will run between Leeds and York.
Your clients should use alternative services between Leeds and York.
Northern:
Buses will replace trains between Leeds and York / Selby.
TransPennine Express:
Trains will be diverted to run via Castleford, extending journey times.
An amended service will run between:
Dewsbury and Hull (via Castleford)
Dewsbury and Redcar Central (via Castleford)
Leeds and Newcastle (via Castleford)
York and Scarborough
Replacement Bus Travel Advice:
For helpful advice if your client's need to travel on a rail replacement service, including accessibility and bicycle information, please use the Rail Replacement Services page.
You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on Find a Station page page.
Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.
You can contact us for more information.
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UK: Industrial action to affect CrossCountry services from Monday 9 June until Saturday 25 October (Updated on 07th June)
Industrial action has been announced by the RMT Union which will affect CrossCountry services from Monday 9 June until Saturday 25 October. Short-notice changes are expected to their timetable.
CrossCountry aim to run as many services as possible. However, restrictions on when RMT members can work will mean more cancellations than usual over this period.
You can check for on the day updates using CrossCountry's service updates page.
Further information can be found on CrossCountry's industrial action page.
Check before you travel:
The National Rail Enquiries real-time Journey Planner is not reflecting these changes. The amendments will be updated each night for the following day's service.
There may also be on the day cancellations in addition to these changes.
Compensation
Your client's may be entitled to compensation if they experience a delay in completing their journey today. Please inform them to keep their train ticket and make a note of their journey, as both will be required to support any claim.
You can contact us for more details.
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No trains between Shepherds Bush and Watford Junction from Saturday 3 until Monday 5 May. (Updated on 3rd May 2025)
Route(s) affected:
Between East Croydon and Watford Junction
Description
Engineering work is taking place between Shepherds Bush and Watford Junction, closing all lines.
No Southern trains will run between Shepherds Bush and Watford Junction.
Your client's should use alternative London Overground trains between Clapham Junction and Willesden Junction. Or alternatively, Southern trains between Clapham Junction and London Victoria, London Underground between London Victoria and London Euston and London Northwestern Railway or London Overground trains between London Euston and Watford Junction.
National Rail ticket acceptance will be in place at no extra cost between:
• London Euston and Watford Junction (London Northwestern Railway)
Paper ticket acceptance will be in place at no extra cost on London Underground / Overground trains:
• Victoria – Euston (Victoria line) •Victoria – Shepherds Bush (Circle and Central line) •Victoria – West Brompton (District line) •Oxford Circus – Harrow & Wealdstone (Bakerloo line) •Clapham Junction – Willesden Junction (Mildmay line) •London Euston – Watford Junction (Lioness line)
Journey times will be increased on the alternative route via central London and Euston.
Check before you travel:
You can check your client's journey using the National Rail Enquiries real-time Journey Planner.
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Major engineering work during the Early May bank holiday weekend. (Updated on 3rd May 2025)
Route(s) affected:
Various routes
Description
There are lots of planned essential engineering works and upgrades taking place during the Early May bank holiday weekend, from Saturday 3 May to Monday 5 May, as Network Rail works to improve the railway. Network Rail carry out essential improvement and engineering work across the rail network during this time as fewer people usually travel by train.
In addition, some train companies will be making changes to their timetable, and to some train times, to match services to the number of customers travelling.
If your clients are travelling during the bank holiday weekend, please check their journey before they travel to avoid any disappointments. You may find the Travel Summary useful, it contains lots of useful advice to help your clients be in the know before you go.
During the Early May weekend major engineering work will be taking place at the following locations:
• London Euston: lines to and from London Euston will be closed on Sunday 4 and Monday 5 May. Alternative ways of getting to and from central London will be available from the north west, Birmingham, Milton Keynes and Watford. An amended service will operate on Saturday 3 May
• London Victoria: on Saturday 3 and Sunday 4 May no Southeastern services will call at London Victoria (trains will be diverted) and Southern will have a reduced service to and from London Victoria (Southern will also have some service amendments on Monday)
• Carlisle / Glasgow / Edinburgh: from Saturday 3 to Monday 5 May buses will replace trains between Carlisle and Glasgow via Lockerbie. On Saturday 3 and Sunday 4 May buses will replace trains between Carlisle and Edinburgh, and between Carlisle and Dumfries
You can find details of all the work that is taking place on the railways Planned Engineering Works page
Check before you travel:
You can check your clients journey using the National Rail Enquiries real-time Journey Planner.
Rail replacement services:
For helpful advice if your client needs to travel on a rail replacement service, including accessibility and bicycle information, please use the Rail Replacement Services page.
You can find the pick-up and set-down location of rail replacement services by checking station signage or by searching for your station on Find a Station page.
Please be advised that replacement vehicles may be busier than usual, and you should allow extra time for your journey.
Your clients may be entitled to compensation if they experience a delay in completing their journey today. Please inform them to keep your train ticket and make a note of their journey, as both will be required to support any claim. You can contact us for more details.
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Reduced service between Ryde Esplanade and Shanklin until approximately 19:00 on 5th April 2025. (Updated on 5th April 2025)
Route(s) affected:
between Ryde Esplanade and Shanklin
Description
A shortage of train crew between Ryde Esplanade and Shanklin fewer trains are able to run between these stations.
As a result, services may be cancelled.
Disruption is expected until approximately 19:00.
Customer Advice:
For further information or onward travel advice please inform the passenger to speak to a member of staff or use a station help point.
in order to help your client's complete their journey at no extra cost, the managing railways have ticket acceptance in place on the following local bus routes:
Southern Vectis routes 2 and 3 between Ryde Esplanade to Shanklin.
Check before you travel:
You can check your client's journey using the National Rail Enquiries real-time Journey Planner.
Compensation:
Your client's may be entitled to compensation if they experience a delay in completing their journey today. Please keep their train ticket and inform them to make a note of their journey, as both will be required to support any claim. You can contact us for more details.
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Disruption between London Paddington and Reading expected until the end of the day 15th March 2025. (Updated on 15th March 2025)
Route(s) affected:
Elizabeth line between Abbey Wood and Maidenhead / Reading
Great Western Railway between London Paddington and Reading / Didcot Parkway / Oxford / Newbury / Bristol Temple Meads / Cheltenham Spa / Great Malvern / Cardiff Central / Carmarthen / Swansea / Weston-super-Mare / Frome / Paignton / Plymouth
Description
A broken rail between London Paddington and Reading means some lines are blocked. As a result, trains may be cancelled, delayed by up to 15 minutes or revised. This is expected until the end of the day.
Elizabeth line Customer Advice:
Trains may start / terminate at Maidenhead, not serving Twyford and Reading.
Your client's can use their tickets at no extra cost on the following routes:
Great Western Railway between London Paddington and Reading
Great Western Railway Customer Advice:
Trains that run between Newbury and London Paddington will need to terminate at or start from Reading instead of London Paddington. This means your client's might need to change trains at Reading to complete their journey.
To help your client's complete their journey, they can use their tickets on Elizabeth line trains between Reading and London Paddington at no extra cost.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. You can contact us for more details.
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Amendments to Hull Trains timetables on Fridays and Saturdays in March and April. (Updated on 14th March 2025)
Route(s) affected:
Between Hull and London Kings Cross
On Fridays and Saturdays in March and April, there will be minor alterations to Hull Trains timetables. 90% of the timetabled services are planned to operate as normal, but there will be temporary alterations affecting some early morning and late evening services between 7 March and 26 April. The services below will be cancelled, and all other services are currently planned to operate as normal.
Fridays:
• 07:27 from London Kings Cross to Hull.
• 19:09 from Hull to London Kings Cross.
Saturdays:
• 07:27 from London Kings Cross to Hull.
You are advised to check here before you travel.
Ticket information:
Ticket holders with ‘Hull Trains only’ tickets for the affected services can travel on any other Hull Trains service on the same date, or the day either side of the affected date, using existing tickets without having to change them. If your client's require a seat reservation for their journey, they can check with the staff locally at the train station.
If the alternative services are not suitable, they can obtain a full refund and you can contact us.
Compensation:
Your client's may be entitled to compensation if they experience a delay in completing their journey today. You can contact us for more details.
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No trains between Crowborough and Uckfield until approximately 10:00 on 26th February 2025 (Updated on 26th Feb)
A fault with the signalling system between Crowborough and Uckfield means all lines are blocked. As a result, no trains can run between these stations.
Disruption is expected until approximately 10:00 today.
Customer advice:
Please allow an extra 30 minutes for your journey this morning as you will have to take an alternative route, or use rail replacement buses when sourced.
Services that usually run between London Bridge and Uckfield will run between London Bridge and Crowborough only.
Ticket acceptance
You can use your ticket on the following, at no extra cost:
Southeastern between Tonbridge / Tunbridge Wells and London
London Underground via any reasonable route
Alternative Southern services between Tonbridge / East Grinstead / Haywards Heath and London
Brighton & Hove Buses Regency routes 29/29A/29B/29X between Lewes, Uckfield, Buxted, Crowborough, Eridge, and Tunbridge Wells
Compass on routes 261 between Uckfield and East Grinstead (runs every 2 hours)
Compass on routes 31/31A/31B between Uckfield and Haywards Heath (hourly service, 45-minute journey)
Replacement buses:
Southern have requested buses from their suppliers, but haven't had confirmation of these yet.
Bus journeys will take longer than your usual train journey on this route.
Planning your journey:
Live departure boards can be found here.
You can view a live map of the network here, and you can also see alternative route guide here.
For information on ticket options, refunds and expected train service, please click here
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Strike in the UK on Avanti (line London-Manchester-Glasgow) (Updated on 10th Feb)
Industrial action by the RMT union is expected to affect Avanti West Coast services on Sunday 9 February 2025.
If action goes ahead, Avanti West Coast will be running at reduced service levels. Passengers are advised to travel either side of Sunday 9 February’s strike action due to the limited service Avanti West Coast are able to run as a result.
Avanti West Coast have made arrangements for their customers to use tickets on alternative dates.
| If a ticket is dated : | You can use the ticket on: | Or up to and including: |
| Sunday 9 February 2025 | Saturday 8 February 2025 | Tuesday 11 February 2025 |
This applies to customers completing their rail journeys wholly with Avanti West Coast, as well as journeys with Avanti West Coast and connecting operators.
• Journeys should be permitted at as closely matching times as possible to the original booking.
• Customers with tickets valid to travel across or around London may only travel on the date shown on their ticket or use PAYG/a new ticket for the London Underground leg of their journey, if travelling the day before or after.
• Where they hold a seat reservation, this cannot be honoured if they travel on a different day and customers should be advised of this.
• Customers who wish to change Advance tickets to travel outside of this easement are permitted to do so under the usual Advance ticket terms and conditions.
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Avanti West Coast - Storm Éowyn ( Updated on 24th Jan )
Please be advised that due to expected stormy weather conditions from Storm Éowyn this weekend, services on the following Train Operators may be adversely affected:
Train Operators this is applicable to:
- Avanti West Coast
- Grand Central
- LNER
- Lumo
- Northern
- ScotRail
- Transpennine Express
| If a ticket is dated or valid on: | You can use the ticket on: | Or up to and including: |
| Friday 24 January 2025 | Thursday 23rd January 2025 | Tuesday 28 January 2025 |
- This applies to customers completing their rail journeys wholly with one of the above TOCs as well as journeys with tickets for connecting operators to enable customers to complete their journey if they had to defer their travel date.
- Journeys should be permitted at as closely matching times as possible to the original booking.
- Customers with tickets valid to travel across London may use the Elizabeth line on the above alternative days. Crossing London via London Underground will only be accepted on the date shown on the ticket, therefore customers must use pay as you go or purchase a ticket for the London Underground leg of their journey if travelling the day before or after.
- Where they hold a seat reservation, this cannot be honoured if they travel on a different day and customers should be advised of this.
- Customers who wish to change Advance tickets to travel outside of this easement are permitted to do so under the usual Advance ticket terms and conditions.
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UK: Disruption through Birmingham New Street expected until 07:30 (Updated on 18th December)
A points failure at Birmingham New Street means fewer trains are able to run on some lines. As a result, trains running through this station may be cancelled or delayed by up to 15 minutes.
Avanti West Coast - Strike action on Sundays from 12 January to 25 May 2025 (Updated on 8th Jan)
The RMT union has announced strike action affecting Avanti West Coast on Sundays from 12 January to 25 May 2025. On these dates, Avanti’s timetables and operating hours will be significantly reduced and trains that do run are expected to be busy. Engineering work and football fixtures may also affect journeys across the rail network.
For customers needing to travel, it’s strongly recommended they check their journey before travelling. For information on ticket options, refunds and expected train service, please contact us.
We’re disappointed with this industrial action, and we are sorry for the inconvenience it will cause.