UK: delays & disruptions

Timetables in the United Kingdom may be revised following traffic disruptions. In case of disruptions, fewer services are operating and some routes are cancelled completely. You can find some details about those cancellations below.

Strike in the UK on Avanti (line London-Manchester-Glasgow) (Updated on 10th Feb)

Industrial action by the RMT union is expected to affect Avanti West Coast services on Sunday 9 February 2025. 

If action goes ahead, Avanti West Coast will be running at reduced service levels. Passengers are advised to travel either side of Sunday 9 February’s strike action due to the limited service Avanti West Coast are able to run as a result.

Avanti West Coast have made arrangements for their customers to use tickets on alternative dates. 

This applies to customers completing their rail journeys wholly with Avanti West Coast, as well as journeys with Avanti West Coast and connecting operators. 

• Journeys should be permitted at as closely matching times as possible to the original booking. 

• Customers with tickets valid to travel across or around London may only travel on the date shown on their ticket or use PAYG/a new ticket for the London Underground leg of their journey, if travelling the day before or after. 

• Where they hold a seat reservation, this cannot be honoured if they travel on a different day and customers should be advised of this. 

• Customers who wish to change Advance tickets to travel outside of this easement are permitted to do so under the usual Advance ticket terms and conditions. 

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Avanti West Coast - Storm Éowyn ( Updated on 24th Jan )

Please be advised that due to expected stormy weather conditions from Storm Éowyn this weekend, services on the following Train Operators may be adversely affected:

Train Operators this is applicable to:

• Avanti West Coast
• Grand Central
• LNER
• Lumo
• Northern
• ScotRail
• Transpennine Express

• This applies to customers completing their rail journeys wholly with one of the above TOCs as well as journeys with tickets for connecting operators to enable customers to complete their journey if they had to defer their travel date.
• Journeys should be permitted at as closely matching times as possible to the original booking.
• Customers with tickets valid to travel across London may use the Elizabeth line on the above alternative days. Crossing London via London Underground will only be accepted on the date shown on the ticket, therefore customers must use pay as you go or purchase a ticket for the London Underground leg of their journey if travelling the day before or after.
• Where they hold a seat reservation, this cannot be honoured if they travel on a different day and customers should be advised of this.
• Customers who wish to change Advance tickets to travel outside of this easement are permitted to do so under the usual Advance ticket terms and conditions.

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UK: Disruption through Birmingham New Street expected until 07:30 (Updated on 18th December)

A points failure at Birmingham New Street means fewer trains are able to run on some lines. As a result, trains running through this station may be cancelled or delayed by up to 15 minutes.

Avanti West Coast - Strike action on Sundays from 12 January to 25 May 2025 (Updated on 8th Jan)

The RMT union has announced strike action affecting Avanti West Coast on Sundays from 12 January to 25 May 2025. On these dates, Avanti’s timetables and operating hours will be significantly reduced and trains that do run are expected to be busy. Engineering work and football fixtures may also affect journeys across the rail network.

For customers needing to travel, it’s strongly recommended they check their journey before travelling. For information on ticket options, refunds and expected train service, please contact us.

We’re disappointed with this industrial action, and we are sorry for the inconvenience it will cause.