France: delays & disruptions

SNCF: Traffic severely disrupted between Paris Nord and Arras on the high-speed North line

Traffic has been severely disrupted on the North high-speed line since 8:30 a.m. This follows a power outage in the MOUSSY area (Val d'Oise department in the Île-de-France region).

The cause of the incident has been identified. Major repairs are required. Repairs are expected to begin in the early afternoon.  SNCF teams are working to ensure a return to normal, estimated for late evening.

The Haute Picardie TGV station is not served.

SNCF advise passenger to postpone their travel if possible.

You have the option to request a refund or exchange your ticket free of charge.

Expect delays of 1.5 to 3 hours for your TGV INOUI, OUIGO, and EUROSTAR trains. Some trains will take a detour route via the regular line to avoid the incident area; therefore, service changes and cancellations are expected.

To better understand how to manage this type of incident click here.

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SNCF : TRAFFIC INTERRUPTION SAINT-ANDRE-LE-GAZ - CHAMBERY

The violent storms of Sunday, July 20, caused several trees to fall on the power supply cables between Saint-André-le-Gaz and Chambéry.

The extent of the damage has led to several days of work by the network manager to restore the installations.

• The TER trains Saint-André-le-Gaz <> Chambéry and Bourgoin <> Chambéry are cancelled, coach services are being introduced.
• The majority of TER Lyon <> Chambéry trains have had their routes modified via Ambérieu, while others have been cancelled.

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Major works impacting TGV Est services until December 2025

Impact on service to Luxembourg until September 14.

• No TGV INOUI trains serve Luxembourg station. Services to and from Thionville are adapted.

Cause: track modernization work in Luxembourg.

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 Impact on the circulation of direct TGV INOUI trains between the North-East and the West of France on July 19 and 20.

• Adaptation of the transport offer. TGV INOUI trains are taking a different route with longer journey times between Marne-la-Vallée and western Paris. Massy TGV station is not served.

Cause: track modernization work near Massy TGV and Orly.

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Impact on services to Forbach, Saarbrücken, and Kaiserslautern from the evening of July 25 to July 28.

• TGV and ICE trains running between Paris and Frankfurt all cross the border at Strasbourg/Kehl. The stations at Forbach, Saarbrücken, and Kaiserslautern are not served.

Reason: Track modernisation work between Saarbrücken and Mannheim.

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Impact on Stuttgart service from the evening of July 26 to the morning of September 5.

Stuttgart station is not served by the TGV INOUI train service between Paris-Est and Munich. It is replaced by Esslingen (Neckar) station, approximately 10 minutes away by regional train.

Cause: Track modernisation work in Stuttgart.

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Impact on services to Munich, Ulm, Augsburg on September 13 and 14, September 27 and 28, then from September 30 to October 18.

• Direct TGV INOUI trains from Paris-Est to Munich depart from or arrive at Stuttgart station instead of Munich. Munich, Ulm, and Augsburg stations are therefore not served.

Cause: Track modernisation work near Stuttgart.

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Impact on the service to the Côte d'Azur by TGV INOUI from/to the North-East of France from the evening of September 14 to the morning of November 21 (except the evening of November 11 and the morning of November 12).

• Every week from Sunday evening to Friday morning, the origin station of TGV INOUI 5516 and the destination station of TGV INOUI 5537 will be Toulon, instead of Nice.

Cause: signaling works near Nice and  track modernization works near Fréjus.

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Impact on services to Rethel, Charleville-Mézières and Sedan, from the evening of October 10 to the late afternoon of October 12.

• No TGV INOUI serves the stations of Charleville-Mézières, Sedan, and Rethel. 

Cause: track renewal work in Mohon.

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Impact on the service to Nîmes and Montpellier by TGV INOUI from/to the North-East of France, from November 8 late morning to November 11 late morning.

• The Montpellier Saint-Roch and Nîmes Centre stations will not be served but will be replaced by Montpellier Sud de France and Nîmes Pont du Gard. 

Cause: work to modernize the tracks between Nîmes and Montpellier.

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Impact on services to Luxembourg and Thionville on December 13 and 14.

• No TGV INOUI trains serve Luxembourg station on these dates. TGV INOUI services to and from Thionville are adapted.

Cause: track modernisation works in Luxembourg (work periods planned until 2027)

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Engineering works for the Geneva route from August 25 to December 13, 2025.

Cancellation on Geneve – Lausanne Nominal schedule: 8 round trips/day

(3 8 round trips/day to Lausanne)

Direction Paris > Genève – Lausanne

• 06h15 (9761) 01/11 and 22/11
• 14h17 (9775) 01, 02, 22, 23/11
• 16h17 (9777) from 19/10 to 23/10 and 01, 02, 22, 23/11

Direction Lausanne – Genève > Paris

•  09h46 (9768) from 20/10 to 24/10 and 1, 2, 22, 23/11
• 13h46 (9774) 01, 02, 22, 23/11
• 19h46 (9784) 02, 23, 25, 26/11

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Engineering works for the Zurich route from August 25 to December 13, 2025.

Cancellation Basel – Zurich Nominal schedule: 6 round trips/day

Direction Paris > Basel -Zurich

07h21 (9203)

• Terminus Basel: 06, 07/09, and 20, 21/09 and 01, 02, 15, 16 /11
• Cancelled: 04, 05, 11, 12, 18, 19/10 and 22, 23/11

10h21 (9211)

• Terminus Basel: 06, 07, 20, 21/09, and 01, 02, 15, 16/11
• Terminus Mulhouse: 04, 11, 18/10, and 22/11
• Cancelled: Monday to Friday, from 25/08 to 12/12

10h52* (9213)

• Terminus Basel: 06, 07, 20, 21/09 and 01, 02, 15, 16/11
• Terminus Mulhouse: 05, 12, 19/10 and 23/11
• Cancelled: 04, 11, 18/10, and 22/11

14h22 (9215)

• Terminus Basel: 06, 07, 20, 21/09, and 01, 02, 15, 16/11

16h21 (9219)

• Cancelled the 22, 23/11

18h21 (9223)

• Cancelled the 22, 23/11

Direction Zurich – Basel > Paris

07h34 (9206)

• Cancelled: 04, 05, 11, 12, 18 et 19/10 and 22 et 23/11

09h34 (9210)

• Cancelled: Monday to Friday, from August 25 to December and 04, 05, 11, 12, 18 et 19/10 and 22 et 23/11

11h34 (9218)

• Departure from Basel: 06, 07, 20 and 21/09, 01, 02, 15 and 16/11
• Cancelled: 04, 05, 11, 12, 18 and 19/10 and 22, 23/11

13h34 (9222)

• Departure from Basel: 06, 07, 20 and 21/09, 01, 02, 15, 16/11
• Departure from Mulhouse: 04, 11 and 18/10, 22/11
• Cancelled: 05, 12, 19/10 and 23/11

15h34 (9226)

• Departure from Basel: 06, 07, 20, 21/09, and 01, 02, 15, 16/11

• Departure from Mulhouse: 05, 12, 19/10 and 23/11
• Cancelled: 04, 11, 18/10 and 22/11

  18h34 (9234):

• Departure from Basel: 06, 07, 20 and 21/09, 02, 15 and 16/11
• Cancelled: 04, 05, 11, 12, 18 et 19/10, 22 et 23/11

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SNCF - Traffic on the South-East High-Speed Line has resumed almost normally

To better understand the management of this type of incident:  FIRE ALONG THE TRACKS

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SNCF - Traffic severely disrupted on the South-East high-speed line

At 2:20 p.m., a fire broke out near the tracks between Marseille Saint-Charles and Aix-en-Provence TGV.

At the request of the fire department, train services are suspended departing from and arriving at Marseille in the north and southwest directions.

Delays of up to 4 hours are expected on your TGV INOUI, OUIGO, and INTERCITÉS trains operating in this area on July 8 and 9 2025.

Service changes and cancellations are possible.

SNCF encourages your customers to postpone their trip and not go to the station. Tickets are cancellable and refundable.

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TGV Lyria: Service disruptions from Wednesday 7 May to Sunday 11 May (Updated on 3rd May 2025)

Due to a strike, train services may be disrupted between Wednesday 7 May and Sunday 11 May. Travellers whose train is cancelled and who provided their contact details when booking will receive the information by email 2 days before their trip.

Ticket exchanges and refunds:

If your client's were planning to travel between 7 and 11 May inclusive, you can, before your train’s departure:

Cancel their ticket and receive a full refund.

Exchange their ticket free of charge for another service between the same departure and arrival stations.

Please note: cancellations must be filed before the scheduled departure time to receive a full refund. If you have a return ticket linked to this journey, it can also be exchanged or refunded at no extra cost.

You can contact us for more information.

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Social movement from May 5 to 11, 2025.

Due to a labour movement,  a nationwide fee waiver has been activated:

• Circulation concerned: from 05/05 to 16/05 for TGV INOUI, INTERCITÉS and in Europe on domestic routes*.
• Activation dates: from 25/04 until 30 min after train departure
• Customer perimeter: for all customers making an exchange or cancellation on the circulations concerned, regardless of train cancellation and ticket fare (including non-exchangeable/non-refundable fares).

*tickets on domestic routes (France-France) and issued on SNCF channels with DB-SNCF Voyageurs in cooperation, on TGV LYRIA, TGV INOUI France-Italy, TGV INOUI France-Spain, TGV INOUI France-Brussels, TGV INOUI France-Luxembourg, TGV INOUI France-Fribourg: fee collection works in the same way as on TGV INOUI and INTERCITÉS.

The same lift was also activated on OUIGO Grande Vitesse on 25/04

Customers can refund by themselves up until 30 minutes after the train departure.

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SNCF: Cancelled TGV train routes on weekends from March and April 2025 because of engineering works

- Impact on TGVs between Paris and Bordeaux - Paris and Toulouse - Paris and Hendaye - Paris and Tarbes, until March 29, 2025 inclusive:

Some TGVs to and from Paris, Bordeaux, Toulouse, Hendaye and Tarbes will not stop at Angoulême station.

Cause: works in the Angoulême sector.

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- Impact on TGVs between Paris and Poitiers - Paris and Angoulême, until March 29, 2025 inclusive:

Some TGVs Paris - Poitiers and Paris - Angoulême will not stop at Libourne station.

Cause: works in the Libourne sector.

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- Impact on TGVs south of Tours and TGVs between Paris and Poitiers and between Paris and La Rochelle, on March 15, 2025:

The TGVs Paris <> Poitiers and Paris <> Rochelle will not serve Saint-Pierre-des-Corps.

Cause: work to replace track devices south of Tours.

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- Impact on TGVs south of Tours, TGVs between Paris and Poitiers - Paris and La Rochelle, on March 22, 2025:

The TGVs Paris <> Poitiers and Paris <> Rochelle will not serve Saint-Pierre-des-Corps.

Cause: work to replace track devices south of Tours.

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- Impact on TGVs between Paris and Quimper, from 1:00 p.m. on March 29 to midday on March 30, 2025:

TGVs Paris <> Quimper will be diverted via Nantes with an increase in travel time of approximately 20 minutes and will not serve Rennes station.

Cause: work to replace track equipment in Rennes.

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- Impact on TGVs Toulouse <> Paris from April 19 to 21, 2025:

Some TGVs will not run between Bordeaux and Toulouse. Consequently, they will originate/terminate in Bordeaux.

Cause: work between Toulouse and Bordeaux.

SNCF: Cancelled TGV INOUI train routes on weekends from March and April 2025 because of engineering works

 Impact on Luxembourg and Thionville on weekends from March 29 and 30.

 No direct TGV INOUI journey serves Luxembourg station. A road substitution allows you to reach Luxembourg station. The service to Thionville station is adapted.

Please note: in March on the dates of March 15/16 and March 22/23, the initially planned works are canceled. Luxembourg station is well served.

Cause: track modernization works in Luxembourg (until 2027).

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- Impact on the Côte d'Azur service by TGV INOUI to/from the North-East of France: several railway works have an impact on the circulation of TGV INOUI 5537 to Nice and 5516 from Nice.

Until June 27 morning, every week, from Sunday evening to Friday morning, Toulon station will be the origin and destination station of these TGV INOUI, instead of Nice.

Cause: signaling works near Nice and track modernization works near Fréjus.

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- Impact on the Paris-Est service on March 8 and 9: adaptation of TGV INOUI traffic serving Paris-Est. Paris-Est station will be well served by TGV INOUI on these dates.

Cause: track modernization works near Paris-Est.

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- Impact on direct TGV INOUI services between the North-East and the South-East of France on March 15, then from March 22 in the afternoon to March 23 at noon: the route of services is adapted between Dijon and Lyon, causing an increase in travel time of approximately 1 hour.

Cause: work at Chalon-sur-Saône station on March 15 and on an aqueduct near Dijon on March 22 and 23.

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- Impact on direct TGV INOUI services between the North-East and the West of France on March 22 and 23, 29 and 30:

The route of services is adapted on the Paris bypass, causing an increase in travel time of approximately 1 hour.

Massy TGV station is not served by TGV INOUI

Cause: track modernization works near Orly.

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Cancelled TGV INOUI Brussels-France in May and June 2025 because of engineering works (Updated on 26th Feb)

Due to engineering works on the high-speed lines, traffic of TGV INOUI Brussels-France will be impacted in May and June 2025.

Below are the TGV INOUI trains that are cancelled.

May 2025

• 9810 Brussels-Midi 6H37 - Marseille Saint-Charles 12H24* does not run on 2, 3, 9, 10, 17, 30, and 31 May

• 9812 Brussels-Midi 8H17 - Montpellier Saint-Roch 14H08** does not run on 30 May

• 9826 Brussels-Midi 10H17 - Montpellier Sud de France 15H50*** does not run on 2, 3, 9, 10, 17, 30, and 31 May

• 9836 Brussels-Midi 16H17 - Montpellier Saint-Roch 22H04** does not run on 2, 9, and 30 May

• 9854 Marseille Saint-Charles 6H34 - Brussels-Midi 12H26* does not run on 2, 9, and 30 May

• 9862 Montpellier Sud de France 9H12 - Brussels-Midi 15H30*** does not run on 2, 3, 9, 10, and 30 May

• 9864 Montpellier Saint-Roch 14H51 - Brussels-Midi 20H44** does not run on 3 and 10 May

• 9866 Marseille Saint-Charles 12H12 - Brussels-Midi 17H44* does not run on 2, 9, and 30 May

• 9882 Marseille Saint-Charles 17H12 - Brussels-Midi 22H45* does not run on 17 May

June 2025

On 7, 8, 9, 14, and 15 June, all TGV INOUI Brussels - France will only run between Brussels - Lille and return.

If you have a booking on one of these impacted trains, TGV INOUI will inform the clients by e-mail/SMS. The e-mail address or phone number given at the moment of the reservation will be used.

* intermediate stops: Lille Europe - (Haute-Picardie -) Aéroport Charles de Gaulle - Marne-la-Vallée/Chessy - Lyon Part Dieu - Avignon TGV - Aix-en-Provence TGV

** intermediate stops: Lille Europe - Aéroport Charles de Gaulle - Marne-la-Vallée/Chessy - Lyon Part Dieu - Valence TGV - Nîmes Centre

*** intermediate stops: Lille Europe - (Arras - Haute-Picardie -) Aéroport Charles de Gaulle - Marne-la-Vallée/Chessy - Lyon Part Dieu - Valence TGV - Nîmes Pont-du-Gard

You can get in touch with us through the contact us section under your login.

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