Spain - Ouigo trains

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I. Routes and Travel times

The start of the OUIGO service between Madrid and Barcelona opened up a new era for the railway in Spain. This milestone was a turning point, offering more competitive prices. Routes to Zaragoza, Tarragona , Alicante, Albacete, Cordoba, Sevilla, Malaga, Valladolid, Segovia, Cuenca, Murcia, Elche are already operated and more routes will be added to deserve the most important high-speed lines.

OUIGO trains have double-decker coaches that give more capacity than conventional ones.

More routes to Córdoba, Sevilla and Málaga will progressively be added: 

II. Onboard services

Confort Ouigo+ and services

• Spaciousness XL seats (subject to availability)*
• Includes 2 pieces of luggage/
  • a hand bag (27 cm x 36 cm x 15 cm)
  • a cabin luggage (55 cm x 35 cm x 25 cm) 
  • an additional XL luggage (up to 2 m x 2 m and 30 kg maximum weight) if needed
• Access to premium entertainment service
• Power sockets
• Wifi

Standard Ouigo Essential

• Seats
• Includes 2 pieces of luggage/
  • a hand bag (27 cm x 36 cm x 15 cm)
  • a cabin luggage (55 cm x 35 cm x 25 cm)
• Power sockets
• Wifi

Cathering

• A Ouibar will be available on board

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III. Individual Fare Types

• Prices are global prices (ticket includes a reservation)
• Click here for all details

Included in all fares

• 1 piece of hand luggage (36 x 27 x 15 cm)
• 1 piece of cabin luggage (55 x 35 x 25 cm)

Extra services - available for an extra fee except for the Ouigo+ fares

• Extra Luggage : up to two pieces of XL luggage (below 2 meters and below 30 kgs)
  • NOTE: one piece is already included in the Ouigo+fare
• Priority for the XL seats (subject to availability)*
• On board leisure option (not available yet)

Reminder: No passholder fares available.

Pets on board: Small domestic animals will be admitted for travel , always under the owner’s custody, provided that other passengers do not object and no inconvenience is caused to them. The passenger carrying the animal will be responsible for any damages it may cause. The pet must be less than 10 kgs and in a carrying basket (55 x 35 x 25 cm).

• For information on how to book on the Rail Europe Booking tool 'Easy Rail Access'; User Manual is available here

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IV. Booking Horizon

These trains can be booked up to 365 days in advance

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V. Ticketing Time Limits

Immediate ticketing

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VI. Exchange / Refunds

• Non-refundable.
• Special cancellation 30€ fees apply to non Flex fares.
• Ilimited exchange on the Flex fares before train departure. Please check the fares sheet for further details.

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VII. Specific to this train

• Nominative ticket, cannot be transferred to another traveler. Available on your mobile application or to print at home. 
• Ticket will directly be sent by the carrier, it is not printable at the station.
• Ticket control and passport checks will occur before boarding OUIGO trains.
• It is open 30 minutes before the train leaves and is closed 2 minutes before departure.
• Last minute luggage: cost at the station is €25 from June 1, 2024 (€20 until then)

*XL seats are assigned to Ouigo Plus fare holders until it lasts. Once fully occupied, Ouigo plus holders receive standard sized seats.