What are the train ticket delivery options?
There are four different ticket delivery methods on Rail Europe:
- Print at home
- Mobile
- Paperless
- Collect at station
Your booking confirmation email will contain instructions for printing your tickets on plain paper so they are valid for travel. Showing the PDF on a tablet or mobile is not always permitted, so choose mobile tickets if available.
We currently offer print-at-home tickets for the following operators:
- Eurostar
- SNCF (France)
- Renfe (Spain)
- Renfe-SNCF (France-Spain)
- Deutsche Bahn (Germany)
- NS (Netherlands) - regional trains wholly within the Netherlands
- SNCB (Belgium) - regional trains wholly within Belgium
- TGV Lyria (France-Switzerland)
- TGV (France-Italy)
- Trenitalia (Italy) regional trains
- ÖBB (Austria)
- Most bus operators
Mobile tickets can be saved directly to a mobile device and presented to the ticket inspector on board.
Mobile tickets are currently available for the following rail operators:
- Most UK rail operators
- Eurostar
- SNCF (France)
- SNCB (Belgium)
- NS (Netherlands)
- Trenitalia/Italo (Italy) "paperless" tickets - Though not strictly mobile tickets, "paperless" tickets for Italian trains can be presented on your phone in much the same way.
- Trenitalia (Italy) - Print-at-home tickets for regional trains can be presented on a mobile device (smartphone or tablet) that is capable of displaying the PDF clearly.
- Renfe (Spain) - Print-at-home tickets for domestic trains can also be presented on a mobile device (smartphone or tablet) that is capable of displaying the PDF clearly.
Paperless tickets are sometimes referred to as "Ticketless" by other ticket retailers. To travel with a paperless (or "ticketless") ticket, you need simply to carry the confirmation code shown on your booking confirmation email.
Paperless tickets are currently available for travel within Italy:
- Trenitalia (Italy) - excluding regional trains
- Eurocity (Switzerland-Italy)
- Italo (Italy)
Your confirmation email will contain a collection reference code and instructions for collecting the tickets from your departure train station. We currently offer collect-at-station tickets for the following routes:
- Eurostar
- SNCF (France)
- UK - all national railways, ATOC