How to Book Eurail / Interrail Seat reservations through the Eurail website?
Eurail seat reservations are not always necessary on all trains. For example, seats are free on regional trains but your clients shall require to purchase seat reservations for some trains like High Speed Trains, International cross border trains, some panoramic trains and to board ferries. Seat reservations are offered at a discounted Rail Pass only rate .
Currently, seat reservation can be purchased for the following carriers on ERA:
- Trenitalia - French Domestic TGV - French International TGV - French Intercites - Eurostar - LyriaIf they want to book seat reservations for other products, your clients must use the Eurail's website.
Once your clients are on the Eurail website they can start booking their reservations by following the steps below :
Create a trip by filling in Trip name
Click Add traveler (this needs to be repeated for each traveler).
Please choose "Add a traveler with a mobile Pass" and enter the traveler's name and Pass number.
Select the train, the fare and add the journey to the cart.
Repeat the process for all the reservations needed for the trip.
For these countries they shall require to book their seat reservations (when needed) locally at the train station:
Many Spanish trains require an advance reservation, including domestic and international high-speed trains and night trains (prices depend on the clients' chosen sleeping accommodation or seat type).
Please note that the number of seats available for Eurail Pass holders is limited on InterCitè de Nuit trains. Please ask your clients to reserve these trains as soon as possible during peak season (May to September) and public holidays.
How to make reservations for Spanish trains
The only way to make reservations for domestic and long-distance trains is directly at the ticket offices of local Long Distance stations (not commuter stations). Your clients can make reservations on the day of travel or up to 3 months in advance.
It is also possible to pre-reserve a seat by phone, by calling +34 91 232 03 20 (Renfe phone sales).
This is possible up to 24 hours before a train's departure.
Your clients will receive a PNR code which they must use to pick up and pay for their reservation at a local station ticket office, making sure to show their Eurail Pass.
They must collect their reservation within 72 hours. After this time the pre-reservation will expire. Please note that a pre-reservation is not the same as a reservation. It only holds a seat for them for 72 hours.
International ferries:
- Call center in Athens (Tel. +30 210 8919700)
- Email: helpdesk@attica-group.com or helpdesk@anek-superfast.com
Reservation for domestic routes can be booked through the Attica Group*
- Call center in Athens (Tel. +30 210 8919800)
- Email: helpdesk@attica-group.com or callcenter@attica-group.com.
*The Attica Group consists of the following ferry companies:Superfast Ferries, Blue Star Ferries & Hellenic Seaways